Shipping policy

SHIPPING POLICY

Last updated: September 13, 2026

ORDER PROCESSING

Orders are normally prepared and dispatched within 3 business days after payment is confirmed.

Business days exclude weekends and public holidays. Orders placed during weekends or public holidays will begin processing on the next business day.

DELIVERY TIME

Orders are expected to arrive within 14 business days.

Delivery times are estimates rather than guaranteed arrival dates. Delivery may be affected by the destination, carrier operations, customs inspections, severe weather, public holidays, security screening, or other circumstances outside our reasonable control.

TRACKING

When tracking is available, the tracking number will be sent to the email address used for the order.

Tracking information may require additional time to update after a shipping label is created or the parcel is transferred to the carrier.

SHIPPING ADDRESS

Customers are responsible for providing a complete and accurate shipping address.

Contact support@glazebeauty.store as soon as possible if an address needs to be corrected. We cannot guarantee address changes after an order has entered processing or has been transferred to the carrier.

Additional costs caused by an incorrect or incomplete address may be the customer’s responsibility.

CUSTOMS, TAXES, AND IMPORT DUTIES

International orders may be subject to customs duties, taxes, brokerage charges, or import fees imposed by the destination country.

Unless otherwise stated at checkout, these charges are not included in the product price or shipping charge and are the customer’s responsibility.

DELIVERY DELAYS

If an order has not arrived within the expected delivery period, contact us with your order number. We will review the available tracking information and assist where reasonably possible.

LOST OR MISSING PARCELS

If tracking shows that a parcel was delivered but you cannot locate it, check the delivery location, household members, neighbors, and local carrier before contacting us.

Glaze Beauty is not responsible for parcels lost because an incorrect or incomplete address was provided. This does not affect responsibility for errors caused by us.

DAMAGED PARCELS

If a parcel arrives visibly damaged, keep the product, outer packaging, shipping label, and included materials.

Contact support@glazebeauty.store within 7 days after delivery and include clear photographs.

SEPARATE SHIPMENTS

Items from the same order may occasionally be shipped separately. If this occurs, additional tracking information may be provided.

CONTACT

For shipping questions, contact:

Glaze Beauty
Email: support@glazebeauty.store
Website: https://glazebeauty.store

Please include your order number and destination country.